Novell Customer Center is an online interface that makes it easy to manage your business and technical interactions with Novell. From one location, you can review the status of all your Novell products, subscriptions and services—and obtain critical Linux updates and support. Novell Customer Center combines the innovative tools and automated services you need to ensure licensing compliance and reduce systems-management costs.
What are the key advantages of Novell Customer Center?
As a Novell Customer Center user, you'll benefit from automated registration for new SUSE Linux Enterprise products; manual access to patches and updates for all shipping SUSE Linux Enterprise products; order history logs for all Novell products, subscriptions and services; entitlement visibility for all SUSE Linux Enterprise subscriptions; the ability to view Linux subscription renewal status; and subscription renewals via partners or Novell.
Who benefits from using Novell Customer Center?
Because Novell Customer Center is primarily focused on managing your business relationship with Novell, it addresses the needs of organizations' purchasers, IT administrators and IT directors.
What is the relationship between Novell Customer Center and HP?
Novell Customer Center allows both Novell and HP to better serve Novell customers. If you have purchased products from a HP, you will have the option to renew through that partner. In addition, you can allow your solution partner to manage products and subscriptions on your behalf by granting them access to selected company subscriptions and systems.
Does Novell Customer Center replace Customer Care and the SUSE Portal?
Yes, it does replace the former portals, although both of these Web sites will continue to exist for a short time while you and other customers migrate to the new site.
For more information on the Novell Customer Center
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